Request for Return Materials Authorization (RMA)
Before shipping any Process Refractometer or Biogas process related items to Vaisala, the agent or end customer has to request a permission to send the item for an inspection, maintenance or repair. This is done by filling the Request for return materials authorization form (RMA).
- Fill this RMA form and submit it
- Wait for our contact before any further actions
- You will receive return authorization and delivery instructions
- Place the RMA form and shipping documentation outside the package according to separate instructions
- Ship the package to your local Vaisala Service Center and wait for our contact